Jiggle Helpdesk
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Knowledge base
Security
Personal information
1
How we protect the information we collect
Funding & Payments
Fund wallet
2
How to fund my wallet
How to credit another Jiggle wallet
Payment for meal
2
How to pay for meals via QR code
How to pay for meal via vendor ID
General
General Inquires
4
What is Jiggle?
How does It Work?
Where can I use the Jiggle app?
How to contact Jiggle customer care
Setting Up My Jiggle Account
1
How to set up my Jiggle account
Creating a meal plan
Create plan
2
How to create a fixed meal plan
How to create a flexible meal plan
Login
0
Wallets
Managing Wallets
3
How to check my Jiggle wallet balance?
How top up my wallet?
How to credit someone else's Jiggle wallet?
Orders and refunds
Your order
0
Refunds
2
My card was debited but my Jiggle wallet has not been funded
MMy Jiggle wallet was debited but the vendor has not received payment
FAQs
General Inquires
5
Why Use Jiggle?
What services does Jiggle offer its users?
Where can I use the Jiggle app?
What do I do if I forgot my password?
How do I change my registration email?
Setting up my Jiggle Account
2
Changing account details
How To Open a Jiggle Account
Funding
3
Can I fund another Jiggle wallet?
How do I Fund my Wallet?
Can I cash out money deposited
Plans
3
What are the different types of meal plans that Jiggle provides?
Can I have more than one plan at a time?
Can my fixed plan roll-over to the next month if I do not exhaust the funds in it?
Vendors
4
What services does Jiggle offer vendors?
How can I become a Jiggle vendor?
When is my payment transferred to the bank?
How do I track my payments and bank transfers?
Security
2
Is my banking information safe with Jiggle?
What happens if I lose my smartphone?
Wallet
0
Gifts and coupons
Gifts
0
Coupons
0
Information collected
Privacy policy
1
Information safety and security
Opt-out policy
0
Account Management
My account
2
How to reset my password?
Can I change my registration email?
Vendors
Getting started
5
How to get started as a Jiggle vendor
Where do I view my older transactions?
How does Jiggle transfer payments I have received to my bank account?
How do I know when Jiggle has sent a payout to my bank account?
How much does Jiggle charge for its services?
Payment
2
Where do I check my older transaction?
Where do I check the amount due for payout to my bank account?
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